Terms & conditions

HiFi-Scandinavia.dk is part of danish company LARSEN – Cvr.no. 25966031

Trading from this website entails automatic acceptance of conditions as follows:

ORDERING
On HiFi-Scandinavia.dk you can order articles from our eCommerce site. If you have questions concerning articles that are not listed on the website you are welcome to send an email to mail@jakob-larsen.dk

In GENERAL
HiFi-Scandinavia.dk ships all articles by carrier GLS, unless other agreement is made.

When your articles are ready for dispatch, you will receive a mail with a T&T number to enable you to trace your parcel. The articles are ensured during transportation, and on delivery you are kindly requested to control the contents of the parcel.

If the parcel and/or the contents are damaged when you receive them, you must immediately, or at the latest within 2 days,  report to GLS or your local carrier and return the article to HiFi-Scandinavia.dk, unless other agreement has been reached.

HiFi-Scandinavia.dk is not responsible for articles that have been damaged during transportation. We always go to great lengths to wrap up the articles with utmost care to minimize the risk of transportation damage.

A certain category of articles are not fit for consignment. Read on the product page whether a specific article can be shipped or must be collected.

We make reservations for errors, among these printing, pricing, stock, changes of prices and store, wrong pictures and sold out articles.

TIME OF DELIVERY
HiFi-Scandinavia.dk endeavours to ensure quick delivery. All articles will be dispatched/shipped within 1-3 days on condition that they are in stock.

During vacations and periods of special sale offers delivery may be prolonged. In case the delay is caused by the shipping company/partner HiFi-Scandinavia.dk cannot be held responsible.

SHIPPING IN DENMARK
Consumer purchase is subject to a transportation fee of DK 25,- on delivery to nearest GLS Parcel Shop.

All parcels are sent as ensured commercial parcels by GLS and are as such traceable via https://gls-group.eu/DK/da/find-pakke.

FLEX DELIVERY – Denmark
Flex Delivery can be chosen at the forwarding of the order. GLS will then place the parcel where you want it, if you are not at home. Merely write under” Comments” where you want it put.

Please NOTICE that your parcel is considered delivered as soon as it has been put in the wanted place, so the responsibility is from then on entirely yours. This service is free of extra charge.

DELIVERY TO YOUR ADDRESS – Denmark
It is possible at a fee of DK 45,- to have your GLS parcel delivered directly to your home or to your place of work. You can choose this option at your ordering.

DELIVERY ABROAD – OTHER COUNTRIES – EUROPE – INTERNATIONAL DELIVERY
HiFi-Scandinavia.dk ships parcels to most of Europe and also other countries. Distributor/shipping partner is primarily GLS. The price of delivery to your country will be given in the shopping basket. In case you are unable to find your country in the menu, contact HiFi-Scandinavia.dk at mail@jakob-larsen.dk for further information.

PICK UP ON LOCATION
If you prefer to pick up your parcel on our danish location you should contact HiFi-Scandinavia.dk by phoning +45 23 09 94 43 or by email: mail@jakob-larsen.dk The location is Søholtvej 60, 9750 Østervrå, Denmark.
NOTICE: This option requires previous appointment.

CANCELLATION/RETURN OF PRODUCTS
HiFi-Scandinavia.dk gives 14 days’ full rights of regret valid from the day you receive your articles, jf. danish “Købelov”.

PLEASE NOTE! WE DO NOT OFFER RIGHTS OF REGRET OR RIGHTS TO RETURN TO CUSTOMERS OUTSIDE THE EU – WE DO NOT OFFER RIGHTS OF REGRET OR RIGHTS TO RETURN TO CUSTOMERS WHO PICKUP AT OUR ADRESSE OR USES THEIR OWN COURIER TO PICKUP AT OUR ADRESSE.

As buyer you must inform HiFi-Scandinavia.dk, clearly and in details, of your wish to return your parcel.
The return parcel must be sent directly to our address (Soeholtvej 60, 9750 Oestervraa – Denmark), and as buyer you are responsible for having carefully wrapped it up. You carry the responsibility for the article until it has been delivered at our address. We do not receive parcels sent to parcel shops.

We recommend that return parcels should always be sent by GLS, and preferably with Track&Trace to facilitate tracing of potentially lost parcels, in case of bad luck.

As soon as we have received and accepted the return parcel, we shall transfer the amount of the trade to your account. We refund all payments made by you, including delivery expenses on condition that you have chosen the cheapest form of standard delivery that we offer.

However, you yourself must pay for the transportation/ensurance of the parcel returned.
We only pay back to the credit card used on purchase. This is in order to avoid illegal use of stolen credit cards.
Remember to keep your receipt of transportation as documentation of the dispatch of the article.
HiFi-Scandinavia.dk has, according to the danish “Købelov”, the right to reduce the amount paid back, if the article has evidently been used or damaged and the trading value therefore lowered. NOTICE: Return goods are only accepted if the packing is unbroken. 

Goods devoid of the right to return are:

Goods that are expected soon to be depreciated or outworn.

More over goods covered by the Exemption Clauses of the Sale of Goods Act (danish “Købelov”) such as specially manufactured cables, cables furnished with specific plugs, etc.

The return article should be sent to:

LARSEN, Soeholtvej 60, 9750 Oestervraa, Denmark

Please enclose original invoice/ delivery note.
Mark the parcel: “Return cf agreement”.

CLAIMS
According to the rules of the Trade of Goods Act (danish “Købelov”) all articles fresh from the factory/newly produced articles are covered by the 24 months’ right of claims. This means that as a customer you have the right to complain of errors and deficiencies in the goods that have arisen within 24 months of the trade.

PLEASE NOTE! WE DO NOT ACCEPT ANY CLAIMS FROM CUSTOMERS OUTSIDE OF THE EU.

On this basis you have the right to have the goods repaired or exchanged, money refunded,or to obtain a reduction of the price – all depending on the situation in question.

The right of claims does not apply in cases where errors, damages or wear and tear occur as a result of wrong use, abuse, lack of maintenance or common wear.

You must complain within a reasonable time span after you have spotted the deficiencies. We kindly request you to inform us in as much detail as possible of the problem.

In case of claims, errors, deficiencies or failing delivery, please contact HiFi-Scandinavia.dk: mail@jakob-larsen.dk.

NOTE! Used articles and second-hand/vintage articles and HiFi are sold as described in the product listings and without any kind of warranty. All second-hand goods have been thoroughly tested and are described and presented in the advertisements as correctly as possible, including  potential defects. In general, however, a certain degree of common wear, small defects, etc. should be expected in view of the fact that most of the goods age 20-40 years. You are always welcome to test and examine our second-hand goods at our address after previous appointment. 
If you have questions concerning separate or specific articles, you are also welcome to send an email to mail@jakob-larsen.dk.

SOLD OUT GOODS
If an article of your interest is sold out, you have the possibility of contacting us: mail@jakob-larsen.dk .We shall inform you about our waiting lists, potential re-orderings or offers of equivalent character which might interest you.

PAYMENT
In the HiFi-Scandianavia.dk webshop you can pay with credit cards like VISA, MAESTRO and MASTERCARD. Furthermore you can pay by bank transfer. NOTE: In connection with payment by bank transfer your trade is not reserved until the full amount, including potential transportation fee, has been registered on our account. The money will be deducted from your credit card/account when the articles have been dispatched from our warehouse. All prices are given in DDK. If you wish to pay by bank transfer – please contact us by email: mail@jakob-larsen.dk

SECURITY

The security of trading with HiFi-Scandinavia.dk is high, all communication between our Payment Service Provider and the owner of the credit card/account is taking place through a encrypted SSL connection (Secure Socket Layer). In other words only the Payment Service Provider has access to your data. Neither HiFi-Scandinavia.dk nor others are able to see the data connected to a purchase. Your personal contact information is strictly confidential with HiFi-Scandinavia.dk, and we guarantee that nobody else has access to them through legal methods.

 

GPDR / Persondataloven

DATA PRIVACY POLICY according to General Data Protection Regulation (GDPR)

Sect. 1   General
We will process your personal data (e.g. title, name, address, e-mail address, phone number, bank details, credit card number) solely in accordance with “Persondataloven Danmark” and the data protection law of the European Union (EU). The following provisions will inform you, besides the information about the processing purposes, recipients, legal bases and storage periods, also about your rights and the controller for your data processing. This privacy policy applies only to our websites. If you are directed to other sites via links on our pages, please familiarise yourself with the respective use of your data there.

Sect. 2   Data processing for the performance of contracts

(1) Purpose of data processing
Your personal data you provide us during the ordering process are necessary for the conclusion of a contract with us. You are not obliged to provide your personal data. However, we would not be able to send you the goods without your address. For some payment methods we ask for the necessary payment data in order to pass them on to a payment service provider commissioned by us. Hence, the processing of your data collected during the ordering process is soley for the purpose of contract performance.
If you send us a request by e-mail etc. before concluding the contract, we process the obtained data to carry out pre-contractual measures and answer your questions about e.g. our products.
(2) Legal basis
The legal basis for such processing is set out in Article 6 (1) (b) of the GDPR.
(3) Recipient categories
Payment service provider, shipping service provider, hosting provider, if necessary merchandise management system, suppliers if necessary (drop-shipping).
(4) Duration of Storage
We store the data required for contract execution until the statutory warranty and, if applicable, contractual warranty periods expire.
We store the data required under commercial and tax law for the statutory periods, generally five years.
The data processed for the execution of pre-contractual measures will be deleted as soon as the measures have been carried out and the contract cannot be concluded.

Sect. 3   Information about cookies

(1) Purpose of data processing
This website uses technically necessary cookies. These are small text files that are stored in or by your Internet browser on your computer system. These cookies enable, for example, the inserting of several products in a shopping basket.
(2) Legal basis
The legal basis for such processing is set out in Article 6 (1) (f) of the GDPR.
(3) Legitimate interest
Our legitimate interest is the functionality of our website. The user data collected by technically necessary cookies are not used to create user profiles. This preserves your interest in data protection.
(4) Duration of Storage
The technically necessary cookies are usually deleted when the browser is closed. Persistent cookies have different validity period from a few minutes to several years.
(5) Right of objection
If you do not wish these cookies to be stored, please deactivate the use of cookies in your Internet browser. However, this may cause a functional limitation of our website. You can also delete persistent cookies at any time by changing your browser settings.

Sect. 4   Rights of the data subject

If your personal data is being processed, you are the ‘data subject’ in terms of GDPR and you have the following rights towards the controller:

1. Right of access by the data subject

You may ask the controller to confirm whether your personal data is processed.
In the case of such processing, you may request the following information from the controller:
(1) the purposes of the processing of the personal data;
(2) the categories of personal data concerned;
(3) the recipients or categories of recipient to whom the personal data have been or will be disclosed;
(4) the estimated period of time for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
(5) the right to request from the controller to rectify or erase the personal data or the right to restrict the processing of personal data concerning the data subject or to object to such processing;
(6) the right to lodge a complaint with a supervisory authority;
(7) the right to all available information on the source of the data if the personal data are not collected from the data subject;
(8) the existence of automated decision-making, including profiling in accordance with Article 22 (1) and (4) of the GDPR and – at least in these cases – meaningful information for your about the logic involved, as well as the consequences and intended effects of such processing.
As a data subject, you have the right to be informed whether the personal data concerning you are transferred to a third country or to an international organisation. In this regard, you may request to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer.

2. Right to rectification
You have the right to have corrected and/or completed your personal data from the controller if your personal data processed is incorrect or incomplete. The controller has to make the correction without delay.

3. Right to restriction of processing
You have the right to obtain from the controller restriction of processing where one of the following applies:
(1) if you contest the accuracy of the personal data relating to you for a period of time that enables the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you refuse to erase the personal data and request the restriction of the use of the personal data instead;
(3) the controller no longer needs the personal data for the purposes of processing, but you need them to establish, exercise or defend legal claims; or
(4) if you have lodged an objection against the processing in accordance with Art. 21 (1) GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh your grounds.
Where processing of personal data relating to you has been restricted, such data may, with the exception of storage, only be processed with your consent or for the purpose of establishing, exercising or defending legal claims or for the protecting of the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State.
If the restriction of processing has been restricted in accordance with the conditions mentioned above, you will be informed by the controller before the restriction of processing is lifted.

4. Right to erasure
a) Obligation regarding erasure
You have the right to obtain from the controller the erasure of your personal data immediately and the controller is obliged to erase this data without delay where one of the following reasons applies:
(1) the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
(2) you withdraw your consent on which the processing is based accordance to point (a) of Article 6 (1), or point (a) of Article 9 (2) GDPR and where there is no other legal ground for the processing;
(3) you submit an objection to the processing accordance to Article 21 (1) of the GDPR, and there are no legitimate reasons for the processing, or you lodge an objection against the processing accordance to Article 21 (2) of the GDPR;
(4) your personal data have been unlawfully processed;
(5) your personal data need to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
(6) your personal data have been collected in relation to the offer information society services referred to Article 8 (1);

b) Obligation to inform other controllers (third parties)
If the controller has made your personal data public and is obliged to erase them accordance to Article 17 (1) of the GDPR, he has to take reasonable steps, taking into account the available technology and the cost of implementation, including technical measures, to inform the controllers who process the personal data that you, as the person concerned, have requested the erasure of any links to, or copy or replication of those personal data.

c) Exceptions
The right to erasure does not apply to the extent that processing is necessary:
(1) for exercising the right of freedom of expression and information;
(2) for fulfilment of a legal obligation which requires processing by the law of the Union or of the Member States to which the controller is subject, or for the performance of a task carried out in the public interest or the exercise of official authority transferred to the controller;
(3) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9 (2) as well as Article 9 (3) of the GDPR;
(4) for archiving purposes in the public interest, scientific or historical research or for statistical purposes in accordance with Article 89 (1), insofar as the right referred to in paragraph 1 is likely to make it impossible or seriously impair the achievement of the objectives of such processing; or
(5) for the establishing, exercising or defending legal claims.

5. Notification obligation
If you have made use of your right to correct, erase or restrict the processing of your personal data, the controller is obliged to inform all recipients to whom the personal data have been disclosed of this correction or erasure of the data or limitation of the processing, unless this proves to be impossible or involves a disproportionate effort.
You have the right to be informed of these recipients by the controller.

6. Right to data portability
You have the right to receive the personal data relating to you which you have provided to the data controller, in a structured, commonly used and machine-readable format. In addition, you have the right to transmit this data to another controller without hindrance by the controller, who has been provided with the personal data, where:
(1) the processing is based on a consent in accordance with the point (a) of Article 6 (1) or point (a) of Article 9 (2) or on a contract in accordance with the point (b) of Article 6 (1); and
(2) the processing is carried out using automated means.
In exercising this right, you also have the right to have your personal data are transmitted directly from one controller to another, as far as this is technically feasible. Freedoms and rights of other persons may not be affected thereby.
The right to data portability is not applicable to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority given to the data controller.

7. Right to object
For reasons arising from your particular situation, you have the right to object at any time to processing of personal data concerning you, which is carried out based on point (e) or (f) of Article 6 (1); this also applies to profiling based on these provisions.
The controller will no longer process the personal data concerning you, unless the controller can prove that there are compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms or the processing serves to establish, exercise or defend legal claims.
Where the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing; this also applies to profiling, insofar as it is related to such direct marketing.
Where you object to the processing for the purposes of direct marketing, the personal data concerning you will no longer be processed for these purposes.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you have the possibility of exercising your right to object by automated means using technical specifications.

8. Right to withdraw the declaration of consent under Data Protection Act
You have the right to withdraw your declaration of consent under Data Protection Act at any time. The withdrawal of the consent does not affect the legality of the processing carried out on the basis of the consent until the withdrawal.

9. Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effect on you or which significantly impairs you in a similar manner.
This does not apply if the decision:
(1) is necessary for entering into, or performance of, a contract between you and a data controller;
(2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
(3) is based on your explicit consent.
However, these decisions may not be based on special categories of personal data in accordance with Article 9 (1), unless point (a) or (g) of Article 9 (2) applies and appropriate measures to safeguard the rights and freedoms and your legitimate interests are in place.
Regarding the cases referred to in (1) and (3), the data controller has to take appropriate measures to safeguard the rights and freedoms and your legitimate interests, at least the right to obtain human intervention on the part of the data controller, to state his or her own position and to contest the decision.
 
10. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes this Regulation.
The supervisory authority with which the complaint has been lodged is to inform the complainant on the progress and the outcome of the complaint including the possibility of judicial remedy accordance to Article 78.

Responsible for data processing:
Jakob Larsen
Søholtvej 60
9750 Østervrå
Telefon: +45 23 98 94 43
Email: mail@jakob-larsen.dk